Improved Customer Communication
Southern Water appointed Stralfors UK to provide a complete solution encompassing design, stationery, printing, mailing and archiving. “We needed a printing supplier that is able to fulfil all our printing needs in terms of bills, letters and plastic payment cards totalling about six million items a year,” said Liz Barnard, Printing and Mailing Manager at Southern Water.
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The Challenge: Recruit 500 000 participants
UK Biobank appointed Stralfors to provide the printing and mailing of about 9 million communications. This was to include three stages of communication, the first being an invitation letter inviting members of the public to participate in the study with a pre-completed registration form to return.
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"The SRM method is excellent"
The Tax Administration in Norway prints – and Strålfors inserts – about four million tax returns.
Everything has to be dispatched during three intensive weeks in spring, and not one tax return has ever been sent to the wrong address over the past three years.
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Modern card solution for more flexible commuting
More than 200,000 people commute every day in Skåne. And now they can travel as far as Gothenburg and Denmark with the same ticket. Skånetrafiken’s new contactless Jojo Card has created new and exciting commuting options.
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“We have to reach out to all our members”
The biggest challenge facing LOfavør right now is informing members about its benefits. SpareBank 1 has the membership database for LOfavør and Strålfors is responsible for producing and sending out membership cards and information about LOfavør to members.
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