World-class communication solutions
Stralfors PLC develops and offers communication solutions to companies with large numbers of customers. We are a strong player in the field of digital communication and our core competence is managing large volumes of variable data and distributing it to the right person, in the right channel, at the right time.
How to increase customer loyalty with your invoice
Come along the customer journey
What is the difference between story-telling and story doing?
“Storytelling is about producing creative stories, either to convince consumers or to win a prize in an advertising competition. Storydoing focuses more on other parts of the customer journey, such as creating high quality products and services that exist in an ecosystem ...
What do our clients say?
“We have reduces call volumes significally”
Southern Water is one of the UK’s biggest water and sewerage companies. To improve thecommunication with its customers, Southern Water used eye tracking to help them develop a new, clearer design for their water bills. Almost immediately, the number of calls made to customer service fell from...